TTEC Holdings, Inc. TTEC R2KTECHAI
Company Overview
TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across live interaction channels. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries. The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in May 1996. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.
Why Investors Should Care
Generates positive free cash flow, funding growth and shareholder returns internally.
Recent Developments
- Dec 2025 Revenue of $2.14B (-3.2% YoY); net profit $-192.47M.
- Trailing 12 Months Year-on-year growth — revenue -11.3%.
- 5-Year Trend Long-term compounding — revenue CAGR -4.4%, profit CAGR -95.5%.
Growth & Price Performance
Compounded Sales Growth
| 5 Years: | -4.37% |
| 1 Year: | -11.30% |
Compounded Profit Growth
| 5 Years: | -95.48% |
| 1 Year: | - |
Stock Price Performance
| 1 Year: | -60.47% |
| 6 Months: | -51.29% |
| 3 Months: | -31.36% |
| 1 Month: | +23.77% |
Highlights auto-generated from reported financials and price data; not investment advice. Verify with official filings before acting.
TTEC designs and operates technology-enabled customer experiences, embedding AI and analytics into contact-centre and CX operations.
CX technology (contact-centre-as-a-service, CRM, AI/analytics) and AI-augmented customer-service operations.
- Conversational & GenAI TTEC Digital builds AI/GenAI and analytics into contact-centre platforms to automate and assist service.
- CX technology integration It implements CCaaS and CRM platforms enhanced with AI.
- AI-augmented operations AI assists human agents to improve quality and efficiency in TTEC Engage.
- CX operator embedding AI into both technology and operations.
- Dual model (digital technology + operations) gives AI a delivery channel.
- Loss-making currently with declining revenue (~-7%) and high leverage — significant risk.
- AI automation of contact-centre labour is both opportunity and structural threat.
Curated from public filings and analyst commentary; figures are illustrative.
Price Chart
Technical Trend
Computed from daily close history using EMA cross, slope, and RSI signals.
Note: intraday data is not stored locally. “Hourly” uses the most recent 10 daily candles as a short-term proxy.
Fundamental Growth Charts
No fundamental data available for this stock.
Interactive charts for Revenue, Net Income, EBITDA, Free Cash Flow, EPS, ROE, ROCE, Gross/Net/Operating Margin and more — switch metric and period using the dropdowns above. CAGR is computed across the displayed window (quarterly CAGR is annualised). Visual growth charts make it easy to spot multi-year compounding trends at a glance — far faster than reading raw numbers in a table.
PROS
- Generates positive free cash flow.
CONS
- Revenue declined at -4.4% CAGR over 5 years.
- Earnings shrank at -95.5% CAGR over 5 years.
- Trading 61.1% below its 52-week high.
- In a downtrend (50-DMA below 200-DMA).
* The pros and cons are auto-generated from financial metrics.
Valuation
Growth (CAGR)
Profitability & Returns
Balance Sheet & Liquidity
Ownership
Financial Snapshot
Peer comparison
Peer companies in the same sector (Technology).
| # | Name | CMP $ | P/E | Mkt Cap | Div Yld % | ROCE % | ROE % | Rev CAGR 5Y % | Profit CAGR 5Y % |
|---|---|---|---|---|---|---|---|---|---|
| 1 | TTEC TTEC Holdings, Inc. R2KTECHAI | 1.51 | -0.35 | $74.44M | 0.00% | 8.41% | -103.51% | -4.37% | -95.48% |
| 2 | NVDA NVIDIA Corporation NDXSPXR3KAITECH | 210.96 | 26.64 | $5.09T | 0.46% | 74.66% | 117.21% | 24.64% | 32.12% |
| 3 | AAPL Apple Inc. NDXSPXR3KTECH | 347.72 | 39.88 | $5.07T | 0.32% | 68.72% | 148.75% | 1.81% | 3.92% |
| 4 | MSFT Microsoft Corporation NDXSPXR3KAITECH | 524.51 | 29.19 | $3.89T | 0.79% | 26.33% | 34.04% | 9.93% | 11.90% |
| 5 | TSM Taiwan Semiconductor Manufacturing Company Limited AITECH | 418.51 | 31.19 | $2.17T | 0.95% | 30.20% | 39.97% | 18.94% | 19.57% |
| 6 | AVGO Broadcom Inc. NDXSPXR3KAITECH | 321.68 | 41.08 | $1.54T | 0.72% | 16.70% | 44.25% | 17.04% | 54.08% |
| 7 | MU Micron Technology, Inc. NDXSPXR3KAITECH | 877.55 | 19.82 | $991.10B | 0.05% | 13.69% | 66.64% | 13.68% | 26.02% |
| 8 | AMD Advanced Micro Devices, Inc. NDXSPXR3KAITECH | 516.79 | 131.83 | $843.65B | 0.00% | 5.47% | 10.20% | 11.81% | 66.28% |
| 9 | ASML ASML Holding N.V. NDXAITECH | 1,571.80 | 51.02 | $603.73B | 0.50% | 42.97% | 53.94% | 15.55% | 19.55% |
Financial Statements Quarterly Results · Profit & Loss · Balance Sheet · Cash Flows · Ratios
Quarterly Results
Figures in USD.
| Metric | Sep 2015 | Dec 2015 | Mar 2016 | Jun 2016 | Sep 2016 | Dec 2016 | Mar 2017 | Jun 2017 | Sep 2017 | Dec 2017 | Mar 2018 | Jun 2018 | Sep 2018 | Dec 2018 | Mar 2019 | Jun 2019 | Sep 2019 | Dec 2019 | Mar 2020 | Jun 2020 | Sep 2020 | Dec 2020 | Mar 2021 | Jun 2021 | Sep 2021 | Mar 2022 | Jun 2022 | Sep 2022 | Mar 2023 | Jun 2023 | Sep 2023 | Mar 2024 | Jun 2024 | Sep 2024 | Dec 2024 | Mar 2025 | Jun 2025 | Sep 2025 | Dec 2025 | Mar 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | - | - | - | - | - | - | - | - | - | - | 375.25M | 349.85M | 364.94M | 419.13M | 394.36M | 392.51M | 395.51M | 461.33M | 432.21M | 453.08M | 492.98M | 570.97M | 539.22M | 554.79M | 566.73M | 588.73M | 604.25M | 592.45M | 633.29M | 600.39M | 602.96M | 576.64M | 534.09M | 529.43M | - | 534.23M | 513.57M | 519.14M | 569.96M | 496.18M |
| Cost of Revenue | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 414.55M | 399.27M | 413.63M | 443.23M | 387.87M |
| Gross Profit | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 119.68M | 114.30M | 105.51M | 126.72M | 108.31M |
| Operating Expenses | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 92.73M | 93.54M | 90.97M | 92.85M | 87.84M |
| Operating Income | 15.62M | 25.07M | 17.75M | 16.23M | 12.53M | 6.25M | 26.49M | 21.59M | 15.80M | 36.61M | 24.94M | 13.50M | 14.66M | 38.95M | 32.09M | 22.87M | 25.98M | 42.76M | 40.72M | 48.96M | 53.40M | 61.62M | 73.42M | 65.83M | 26.02M | 48.31M | 35.88M | 35.60M | 44.41M | 31.30M | 25.39M | 22.71M | -224.41M | 12.89M | - | 26.95M | 20.76M | 14.54M | 33.88M | 20.46M |
| EBITDA | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 55.06M | 44.69M | 38.70M | -147.22M | 40.91M |
| Interest Expense | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 19.80M | 18.23M | 16.63M | 17.05M | 16.98M |
| Pretax Income | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 12.56M | 3.56M | 51.00K | -186.41M | 2.62M |
| Tax Provision | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 9.31M | 10.29M | 11.12M | -15.88M | 7.80M |
| Net Income | 11.20M | 17.00M | 11.22M | 11.62M | 11.45M | -614.00K | 19.25M | 14.69M | 14.77M | -41.45M | 4.59M | 5.52M | 5.38M | 20.33M | 19.00M | 11.80M | 18.10M | 28.26M | 21.53M | 31.32M | 21.37M | 44.42M | 50.42M | 47.37M | 14.44M | 33.40M | 25.23M | 22.25M | 18.65M | 1.21M | -1.53M | -2.31M | -299.54M | -21.12M | - | 1.38M | -7.99M | -13.37M | -172.49M | -7.61M |
| Diluted EPS | 0.23 | 0.35 | 0.23 | 0.24 | 0.24 | -0.01 | 0.42 | 0.32 | 0.32 | -0.89 | 0.10 | 0.12 | 0.12 | 0.44 | 0.41 | 0.25 | 0.39 | 0.60 | 0.46 | 0.67 | 0.45 | 0.94 | 1.06 | 1.00 | 0.30 | 0.71 | 0.53 | 0.47 | 0.39 | 0.03 | -0.03 | -0.05 | -6.30 | -0.44 | - | 0.03 | -0.17 | -0.28 | -3.55 | -0.16 |
Profit & Loss (Annual)
Figures in USD.
| Metric | Dec 2008 | Dec 2009 | Dec 2010 | Dec 2011 | Dec 2012 | Dec 2013 | Dec 2014 | Dec 2015 | Dec 2016 | Dec 2017 | Dec 2018 | Dec 2019 | Dec 2020 | Dec 2021 | Dec 2022 | Dec 2023 | Dec 2024 | Dec 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | - | - | - | - | - | - | - | - | 1.28B | 1.48B | 1.51B | 1.64B | 1.95B | 2.27B | 2.44B | 2.46B | 2.21B | 2.14B |
| Cost of Revenue | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 1.86B | 1.93B | 1.74B | 1.67B |
| Gross Profit | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 587.19M | 529.94M | 471.72M | 466.21M |
| Operating Expenses | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 399.22M | 392.14M | 391.00M | 370.09M |
| Operating Income | 108.96M | 100.71K | 73.75M | 93.45M | 78.55M | 101.40M | 96.47M | 90.18M | 52.75M | 100.49M | 92.05M | 123.71M | 204.69M | 217.19M | 187.97M | 137.79M | 80.72M | 96.12M |
| EBITDA | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 292.31M | 220.32M | -54.25M | -8.77M |
| Interest Expense | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 36.07M | 78.32M | 84.31M | 71.71M |
| Pretax Income | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 144.45M | 40.72M | -236.52M | -170.24M |
| Tax Provision | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 27.11M | 22.46M | 74.10M | 14.84M |
| Net Income | 73.75M | 71.75K | 49.87M | 74.17M | 70.02M | 67.39M | 72.29M | 61.67M | 33.68M | 7.26M | 35.82M | 77.16M | 118.65M | 140.97M | 103.24M | 8.43M | -320.96M | -192.47M |
| Diluted EPS | 1.06 | 1.12 | 0.81 | 1.28 | 1.26 | 1.29 | 1.44 | 1.26 | 0.71 | 0.16 | 0.77 | 1.65 | 2.52 | 2.97 | 2.18 | 0.18 | -6.74 | -3.99 |
Balance Sheet (Annual)
Figures in USD.
| Metric | Dec 2007 | Dec 2008 | Dec 2009 | Dec 2010 | Dec 2011 | Dec 2012 | Dec 2013 | Dec 2014 | Dec 2015 | Dec 2016 | Dec 2017 | Dec 2018 | Dec 2019 | Dec 2020 | Dec 2021 | Dec 2022 | Dec 2023 | Dec 2024 | Dec 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Assets | - | - | 640.17M | 660.62M | 746.98M | 851.63M | 842.34M | 852.48M | 843.33M | 846.30M | 1.08B | 1.05B | 1.38B | 1.52B | 2.00B | 2.15B | 2.19B | 1.75B | 1.50B |
| Total Equity | 454.76M | 360.89K | 455.90M | 454.82M | 470.25M | 22.98M | -20.59M | -52.27M | -101.36M | 361.89M | 362.85M | 352.85M | 431.73M | 457.76M | 538.02M | 578.11M | 615.54M | 268.12M | 112.90M |
| Cash & Equivalents | - | 87.94K | 109.42M | 119.39M | 156.37M | 164.49M | 158.02M | 77.32M | 60.30M | 55.26M | 74.44M | 78.24M | 82.41M | 132.91M | 158.21M | 153.44M | 172.75M | 84.99M | 82.90M |
| Total Liabilities | - | - | 184.27M | 205.81K | 276.73M | 351.29M | 366.35M | 386.41M | 398.38M | 484.41M | 715.89M | 701.66M | 896.13M | 1.01B | 1.40B | 1.52B | 1.57B | 1.49B | 1.39B |
| Current Liabilities | - | - | 145.97M | 172.25K | 170.01M | 172.93M | 190.79M | 198.63M | 206.91M | 180.03M | 201.78M | 235.42M | 363.29M | 396.17M | 444.40M | 411.36M | 403.03M | 353.94M | 355.95M |
Cash Flows (Annual)
Figures in USD.
| Metric | Dec 2008 | Dec 2009 | Dec 2010 | Dec 2011 | Dec 2012 | Dec 2013 | Dec 2014 | Dec 2015 | Dec 2016 | Dec 2017 | Dec 2018 | Dec 2019 | Dec 2020 | Dec 2021 | Dec 2022 | Dec 2023 | Dec 2024 | Dec 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operating Cash Flow | 160.57M | 160.67K | 134.46M | 113.80M | 106.92M | 137.98M | 94.09M | 138.00M | 111.83M | 113.15M | 168.34M | 237.99M | 271.92M | 251.30M | 137.05M | 144.76M | -58.82M | 121.08M |
| Investing Cash Flow | -62.13M | -29.82K | -43.20M | -86.93M | -80.93M | -59.53M | -91.92M | -77.17M | -100.36M | -168.99M | -47.56M | -162.85M | -112.43M | -541.98M | -226.20M | -67.58M | 477.00K | -33.63M |
| Financing Cash Flow | -75.55M | -114.94K | -85.90M | 15.89M | -34.97M | -70.66M | -74.25M | -57.15M | -1.60M | 71.58M | -102.08M | -47.37M | -112.23M | 319.64M | 89.04M | -68.23M | -38.30M | -83.30M |
| Capital Expenditure | -65.99M | -24.97K | -26.80M | -38.67M | -40.65M | -50.36M | -67.64M | -66.59M | -50.83M | -51.96M | -43.45M | -60.78M | -59.77M | -60.36M | -84.01M | -67.84M | -45.17M | -38.11M |
| Free Cash Flow | 94.58M | 135.70K | 107.66M | 75.13M | 66.27M | 87.61M | 26.45M | 71.40M | 61.00M | 61.19M | 124.89M | 177.21M | 212.15M | 190.94M | 53.04M | 76.93M | -103.99M | 82.97M |
| Share Buybacks | 89.58M | 34.77K | 80.30M | 63.69M | 81.24M | 56.53M | 57.07M | 17.23M | 74.68M | 18.33M | 0 | 0 | - | - | - | - | - | - |
Ratios (Annual)
Figures in %.
| Metric | Dec 2008 | Dec 2009 | Dec 2010 | Dec 2011 | Dec 2012 | Dec 2013 | Dec 2014 | Dec 2015 | Dec 2016 | Dec 2017 | Dec 2018 | Dec 2019 | Dec 2020 | Dec 2021 | Dec 2022 | Dec 2023 | Dec 2024 | Dec 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Gross Margin % | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 24.0% | 21.5% | 21.4% | 21.8% |
| Operating Margin % | - | - | - | - | - | - | - | - | 4.1% | 6.8% | 6.1% | 7.5% | 10.5% | 9.6% | 7.7% | 5.6% | 3.7% | 4.5% |
| Net Margin % | - | - | - | - | - | - | - | - | 2.6% | 0.5% | 2.4% | 4.7% | 6.1% | 6.2% | 4.2% | 0.3% | -14.5% | -9.0% |
| ROE % | 20,434.5% | 0.0% | 11.0% | 15.8% | 304.7% | -327.3% | -138.3% | -60.8% | 9.3% | 2.0% | 10.2% | 17.9% | 25.9% | 26.2% | 17.9% | 1.4% | -119.7% | -170.5% |
| ROCE % | - | 0.0% | 11.2% | 16.2% | 11.6% | 15.6% | 14.8% | 14.2% | 7.9% | 11.5% | 11.2% | 12.2% | 18.3% | 14.0% | 10.8% | 7.7% | 5.8% | 8.4% |
Shareholding Pattern
Top Institutional Holders
| # | Holder | % Held | Shares | Value |
|---|---|---|---|---|
| 1 | Federated Hermes, Inc. | 4.46% | 2.20M | $3.47M |
| 2 | Charles Schwab Investment Management, Inc. | 2.19% | 1.08M | $1.71M |
| 3 | Vanguard Capital Management LLC | 1.70% | 836.13K | $1.32M |
| 4 | Two Sigma Investments, LP | 1.46% | 718.91K | $1.14M |
| 5 | Johnson Financial Group, LLC | 1.31% | 645.66K | $1.02M |
| 6 | AQR Capital Management, LLC | 1.29% | 635.07K | $1.00M |
| 7 | Paradigm Capital Management | 1.22% | 600.00K | $948.00K |
| 8 | Marshall Wace LLP | 1.18% | 579.59K | $915.75K |
| 9 | Dimensional Fund Advisors LP | 1.15% | 566.83K | $895.59K |
| 10 | Blackrock Inc. | 1.13% | 555.24K | $877.28K |
Analyst View
Analyst aggregate. Targets and ratings update periodically; not investment advice.
Latest News
Recent headlines for TTEC
TTEC Holdings, Inc. (TTEC) Stock Price, News, Quote & History - Yahoo! Finance Canada
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TTEC — Frequently Asked Questions
What is the current share price of TTEC Holdings, Inc. (TTEC)?
As of 2026-10-23 16:27 PDT, TTEC Holdings, Inc. (TTEC) trades at $1.51 on NasdaqGS. Its 52-week range is $1.21 to $3.88.
What is the market capitalisation of TTEC?
TTEC Holdings, Inc. (TTEC) has a market capitalisation of $74.44M on NasdaqGS.
What is the P/E ratio of TTEC?
TTEC trades at a trailing price-to-earnings (P/E) ratio of -0.35. The industry average P/E is 30.29. Its price-to-book (P/B) ratio is 0.62.
What is the return on equity (ROE) of TTEC?
TTEC has a return on equity (ROE) of -103.51%. Its return on capital employed (ROCE) is 8.41%.
Is TTEC a good stock to buy?
This page provides a data-driven analysis of TTEC Holdings, Inc. (TTEC), including valuation ratios, profitability, growth trends, auto-generated pros and cons, peer comparison and AI exposure. Review these fundamentals alongside your own research and risk tolerance. This is informational content, not investment advice.