TTEC Holdings, Inc. TTEC R2K

Technology · Information Technology Services · United States

https://www.ttec.com

TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across live interaction channels. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries. The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in May 1996. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.

Market & Price

Market Cap

$132.35M

Current Price

$2.72

High / Low (52W)

$5.53 / $2.06

Beta

1.04

Valuation

Stock P/E

Industry PE

32.74

Forward P/E

2.18

PEG Ratio

0.29

Book Value

$1.96

Price to Book

1.39

P/S

0.06

EV/EBITDA

5.75

Dividend Yield

Profitability & Returns

ROCE

-8.62%

ROE

-100.97%

ROA

3.65%

Profit Margin

-9.60%

Op Margin

4.12%

EPS (Latest Qtr)

$-0.16

EPS (TTM)

$-4.18

Balance Sheet & Liquidity

Debt/Equity

9.57

Quick Ratio

1.71

Current Ratio

2.01

Debt

$973.37M

Total Assets

$1.50B

Current Assets

$673.35M

Working Capital

$317.40M

Ownership

Promoter Holding

59.34%

Chg in Prom Hold

FII / Inst Holding

31.47%

Chg in FII Hold

Financial Snapshot

Enterprise Value

$1.04B

Total Revenue (TTM)

$2.10B

EBITDA

$179.92M

Free Cash Flow

$91.68M

Operating Cash Flow

$127.02M

Shares Outstanding

48.66M

Gross Margin

23.47%

Payout Ratio

0.00%

Growth (CAGR)

Revenue 5Y

-4.37%

Profit 5Y

-95.48%

Revenue (YoY)

-7.10%

Earnings (YoY)

PROS

Generates positive free cash flow.

CONS

Revenue declined at -4.4% CAGR over 5 years.
Earnings shrank at -95.5% CAGR over 5 years.
Trading 50.8% below its 52-week high.
In a downtrend (50-DMA below 200-DMA).

* The pros and cons are auto-generated from financial metrics.

Price Chart

Robinhood TradingView StockAnalysis

Fundamental Growth

Period: Metric:

Figures from the latest reported periods. CAGR is computed across the displayed window (quarterly CAGR is annualised assuming 4 quarters per year).

Peer comparison

Peer companies in the same sector (Technology).

#	Name	CMP $	P/E	Mkt Cap	Div Yld %	ROCE %	ROE %	Rev CAGR 5Y %	Profit CAGR 5Y %
1	TTEC TTEC Holdings, Inc. R2K	2.72	-	$132.35M	-	-8.62%	-100.97%	-4.37%	-95.48%
2	NVDA NVIDIA Corporation NDXSPXAI	211.14	32.38	$5.11T	0.47%	81.14%	114.29%	100.05%	201.80%
3	AAPL Apple Inc. NDXSPX	312.06	37.73	$4.58T	0.35%	68.72%	141.47%	1.81%	3.92%
4	MSFT Microsoft Corporation NDXSPXAI	450.24	26.82	$3.34T	0.81%	26.37%	34.01%	12.42%	11.87%
5	TSM Taiwan Semiconductor Manufacturing Company Limited AI	418.45	35.86	$2.17T	0.91%	32.04%	36.21%	18.94%	19.57%
6	MU Micron Technology, Inc. NDXSPXAI	971.00	45.87	$1.10T	0.06%	14.20%	39.82%	6.71%	-0.57%
7	AMD Advanced Micro Devices, Inc. NDXSPXAI	516.10	172.61	$841.55B	-	6.33%	8.06%	13.64%	48.64%
8	ORCL Oracle Corporation SPXAI	225.78	40.46	$649.35B	0.89%	13.07%	57.57%	10.59%	22.81%
9	ASML ASML Holding N.V. NDXAI	1,612.76	53.76	$621.59B	0.54%	43.81%	52.24%	15.55%	19.55%

Quarterly Results

Figures in USD.

Metric	Sep 2015	Dec 2015	Mar 2016	Jun 2016	Sep 2016	Dec 2016	Mar 2017	Jun 2017	Sep 2017	Dec 2017	Mar 2018	Jun 2018	Sep 2018	Dec 2018	Mar 2019	Jun 2019	Sep 2019	Dec 2019	Mar 2020	Jun 2020	Sep 2020	Dec 2020	Mar 2021	Jun 2021	Sep 2021	Mar 2022	Jun 2022	Sep 2022	Mar 2023	Jun 2023	Sep 2023	Mar 2024	Jun 2024	Sep 2024	Dec 2024	Mar 2025	Jun 2025	Sep 2025	Dec 2025	Mar 2026
Revenue	-	-	-	-	-	-	-	-	-	-	375.25M	349.85M	364.94M	419.13M	394.36M	392.51M	395.51M	461.33M	432.21M	453.08M	492.98M	570.97M	539.22M	554.79M	566.73M	588.73M	604.25M	592.45M	633.29M	600.39M	602.96M	576.64M	534.09M	529.43M	-	534.23M	513.57M	519.14M	569.96M	496.18M
Cost of Revenue	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	414.55M	399.27M	413.63M	443.23M	387.87M
Gross Profit	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	119.68M	114.30M	105.51M	126.72M	108.31M
Operating Expenses	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	92.73M	93.54M	90.97M	92.85M	87.84M
Operating Income	15.62M	25.07M	17.75M	16.23M	12.53M	6.25M	26.49M	21.59M	15.80M	36.61M	24.94M	13.50M	14.66M	38.95M	32.09M	22.87M	25.98M	42.76M	40.72M	48.96M	53.40M	61.62M	73.42M	65.83M	26.02M	48.31M	35.88M	35.60M	44.41M	31.30M	25.39M	22.71M	-224.41M	12.89M	-	26.95M	20.76M	14.54M	33.88M	20.46M
EBITDA	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	55.06M	44.69M	38.70M	-147.22M	40.91M
Interest Expense	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	19.80M	18.23M	16.63M	17.05M	16.98M
Pretax Income	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	12.56M	3.56M	51.00K	-186.41M	2.62M
Tax Provision	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	9.31M	10.29M	11.12M	-15.88M	7.80M
Net Income	11.20M	17.00M	11.22M	11.62M	11.45M	-614.00K	19.25M	14.69M	14.77M	-41.45M	4.59M	5.52M	5.38M	20.33M	19.00M	11.80M	18.10M	28.26M	21.53M	31.32M	21.37M	44.42M	50.42M	47.37M	14.44M	33.40M	25.23M	22.25M	18.65M	1.21M	-1.53M	-2.31M	-299.54M	-21.12M	-	1.38M	-7.99M	-13.37M	-172.49M	-7.61M
Diluted EPS	0.23	0.35	0.23	0.24	0.24	-0.01	0.42	0.32	0.32	-0.89	0.10	0.12	0.12	0.44	0.41	0.25	0.39	0.60	0.46	0.67	0.45	0.94	1.06	1.00	0.30	0.71	0.53	0.47	0.39	0.03	-0.03	-0.05	-6.30	-0.44	-	0.03	-0.17	-0.28	-3.55	-0.16

Profit & Loss (Annual)

Figures in USD.

Metric	Dec 2008	Dec 2009	Dec 2010	Dec 2011	Dec 2012	Dec 2013	Dec 2014	Dec 2015	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Revenue	-	-	-	-	-	-	-	-	-	1.48B	1.51B	1.64B	1.95B	2.27B	2.44B	2.46B	2.21B	2.14B
Cost of Revenue	-	-	-	-	-	-	-	-	-	-	-	-	-	-	1.86B	1.93B	1.74B	1.67B
Gross Profit	-	-	-	-	-	-	-	-	-	-	-	-	-	-	587.19M	529.94M	471.72M	466.21M
Operating Expenses	-	-	-	-	-	-	-	-	-	-	-	-	-	-	399.22M	392.14M	391.00M	370.09M
Operating Income	108.96M	100.71K	73.75M	93.45M	78.55M	101.40M	96.47M	90.18M	52.75M	100.49M	92.05M	123.71M	204.69M	217.19M	187.97M	137.79M	80.72M	96.12M
EBITDA	-	-	-	-	-	-	-	-	-	-	-	-	-	-	292.31M	220.32M	-54.25M	-8.77M
Interest Expense	-	-	-	-	-	-	-	-	-	-	-	-	-	-	36.07M	78.32M	84.31M	71.71M
Pretax Income	-	-	-	-	-	-	-	-	-	-	-	-	-	-	144.45M	40.72M	-236.52M	-170.24M
Tax Provision	-	-	-	-	-	-	-	-	-	-	-	-	-	-	27.11M	22.46M	74.10M	14.84M
Net Income	73.75M	71.75K	49.87M	74.17M	70.02M	67.39M	72.29M	61.67M	33.68M	7.26M	35.82M	77.16M	118.65M	140.97M	103.24M	8.43M	-320.96M	-192.47M
Diluted EPS	1.06	1.12	0.81	1.28	1.26	1.29	1.44	1.26	0.71	0.16	0.77	1.65	2.52	2.97	2.18	0.18	-6.74	-3.99

Compounded Sales Growth

5 Years:	-4.37%
1 Year:	-7.10%

Compounded Profit Growth

5 Years:	-95.48%
1 Year:	-

Stock Price Performance

1 Year:	-44.60%
6 Months:	-13.92%
3 Months:	+8.80%
1 Month:	-6.53%

Balance Sheet (Annual)

Figures in USD.

Metric	Dec 2007	Dec 2008	Dec 2009	Dec 2010	Dec 2011	Dec 2012	Dec 2013	Dec 2014	Dec 2015	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Total Assets	-	-	640.17M	660.62M	746.98M	851.63M	842.34M	852.48M	843.33M	846.30M	1.08B	1.05B	1.38B	1.52B	-	2.15B	2.19B	1.75B	1.50B
Current Assets	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	749.97M	681.20M	652.30M	673.35M
Cash & Equivalents	-	87.94K	109.42M	119.39M	156.37M	164.49M	158.02M	77.32M	60.30M	55.26M	74.44M	78.24M	82.41M	132.91M	-	153.44M	172.75M	84.99M	82.90M
Inventory	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
Receivables	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	417.64M	394.87M	452.57M	455.83M
Total Liabilities	-	-	184.27M	205.81K	276.73M	351.29M	366.35M	386.41M	398.38M	484.41M	715.89M	701.66M	896.13M	1.01B	-	1.52B	1.57B	1.49B	1.39B
Current Liabilities	-	-	145.97M	172.25K	170.01M	172.93M	190.79M	198.63M	206.91M	180.03M	201.78M	235.42M	363.29M	396.17M	-	411.36M	403.03M	353.94M	355.95M
Long Term Debt	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	960.00M	995.00M	975.00M	905.00M
Total Debt	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	1.06B	1.13B	1.08B	1.00B
Total Equity	454.76M	-	-	-	-	22.98M	-20.59M	-52.27M	-101.36M	-	-	-	-	-	-	559.91M	598.63M	250.25M	95.07M
Shares Outstanding	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	82.05M	82.05M	81.76M	82.89M

Cash Flows (Annual)

Figures in USD.

Metric	Dec 2008	Dec 2009	Dec 2010	Dec 2011	Dec 2012	Dec 2013	Dec 2014	Dec 2015	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Operating Cash Flow	160.57M	160.67K	134.46M	113.80M	106.92M	137.98M	94.09M	138.00M	111.83M	113.15M	168.34M	237.99M	271.92M	-	137.05M	144.76M	-58.82M	121.08M
Investing Cash Flow	-62.13M	-29.82K	-43.20M	-86.93M	-80.93M	-59.53M	-91.92M	-77.17M	-100.36M	-168.99M	-47.56M	-162.85M	-112.43M	-	-226.20M	-67.58M	477.00K	-33.63M
Financing Cash Flow	-75.55M	-114.94K	-85.90M	15.89M	-34.97M	-70.66M	-74.25M	-57.15M	-1.60M	71.58M	-102.08M	-47.37M	-112.23M	-	89.04M	-68.23M	-38.30M	-83.30M
Capital Expenditure	-65.99M	-24.97K	-26.80M	-38.67M	-40.65M	-50.36M	-67.64M	-66.59M	-50.83M	-51.96M	-43.45M	-60.78M	-59.77M	-	-84.01M	-67.84M	-45.17M	-38.11M
Free Cash Flow	94.58M	135.70K	107.66M	75.13M	66.27M	87.61M	26.45M	71.40M	61.00M	61.19M	124.89M	177.21M	212.15M	-	53.04M	76.93M	-103.99M	82.97M
Net Change in Cash	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-119.00K	8.95M	-96.64M	4.15M
Share Buybacks	89.58M	34.77K	80.30M	63.69M	81.24M	56.53M	57.07M	17.23M	74.68M	18.33M	0	0	-	-	-	-	-	-

Ratios (Annual)

Figures in %.

Metric	Dec 2008	Dec 2009	Dec 2010	Dec 2011	Dec 2012	Dec 2013	Dec 2014	Dec 2015	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Gross Margin %	-	-	-	-	-	-	-	-	-	-	-	-	-	-	24.0%	21.5%	21.4%	21.8%
Operating Margin %	-	-	-	-	-	-	-	-	-	6.8%	6.1%	7.5%	10.5%	9.6%	7.7%	5.6%	3.7%	4.5%
Net Margin %	-	-	-	-	-	-	-	-	-	0.5%	2.4%	4.7%	6.1%	6.2%	4.2%	0.3%	-14.5%	-9.0%
ROE %	-	-	-	-	304.7%	-327.3%	-138.3%	-60.8%	-	-	-	-	-	-	18.4%	1.4%	-128.3%	-202.5%
ROCE %	-	0.0%	11.2%	16.2%	11.6%	15.6%	14.8%	14.2%	7.9%	11.5%	11.2%	12.2%	18.3%	-	10.8%	7.7%	5.8%	8.4%

Shareholding Pattern

Insiders

59.34%

Institutions

31.47%

Public Float

77.41%

Top Institutional Holders

#	Holder	% Held	Shares	Value
1	Federated Hermes, Inc.	5.21%	2.54M	$6.90M
2	Blackrock Inc.	3.16%	1.54M	$4.18M
3	Charles Schwab Investment Management, Inc.	3.14%	1.53M	$4.16M
4	Vanguard Capital Management LLC	2.12%	1.03M	$2.81M
5	Two Sigma Investments, LP	1.78%	868.33K	$2.36M
6	Dimensional Fund Advisors LP	1.40%	682.34K	$1.86M
7	Johnson Financial Group, LLC	1.29%	625.76K	$1.70M
8	Paradigm Capital Management	1.10%	534.10K	$1.45M
9	Geode Capital Management, LLC	1.10%	533.97K	$1.45M
10	Shaw D.E. & Co., Inc.	0.86%	417.05K	$1.13M

Analyst View

Loading analyst coverage…

Latest News

Recent headlines for TTEC

No recent headlines available.

TTEC · Technology